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Console overview

The Console is X4RGE's platform operator workspace — where your X4RGE vendor or internal platform team manages customer organizations, plans, and platform-wide governance.

If you are an organization admin, you almost always work in the dashboard instead: members, models, budgets, and integrations. Console defines what your plan includes; the dashboard defines how your org uses it inside that plan.

Most customers never sign in to Console — and that is normal. This page explains what happens on the platform side so you know who to ask when allowance, access, or entitlement looks wrong.

What this page is for

You are…This page helps you…
Org adminUnderstand Console vs dashboard — and where Included allowance comes from
Org adminKnow who to contact when plan or entitlement does not match your agreement
Org memberSee why some settings are not in your dashboard (they are platform-level)
Platform operatorFind contracts, governance, and onboarding workflows
You probably want the dashboard

Day-to-day admin — invites, Model control, Usage, GitHub — lives in the dashboard overview, not Console.

Who uses the Console

WhoWhere they workTypical job
Organization adminDashboardPeople, models, usage, settings
Organization memberIDE, CLI, cloud, dashboardAgent work inside policy
Platform operatorConsolePlans, capacity, client orgs, platform audit
Platform supportConsole (read-heavy)Look up org status, help customers

Most X4RGE customers never sign in to Console — they only need the dashboard. Read this page when you need to know who sets your included allowance or why you cannot change a plan limit yourself.

How Console affects your org

Even if you never open Console, its settings shape what you see in the product:

You see in the dashboardSet via Console (operators)
Included allowance on UsageContracts & capacity
Product seats (cloud agent, Sentinel, etc.)Contract limits on your plan
Hard stop when entitlement is exhaustedPlan caps — not fixable by raising org budget alone
Support investigating a serious incidentAudited support session
You control in the dashboardNot set in Console
Members, roles, invitesYour org admin
Model control within planYour org admin
Internal budget warn / stop on UsageYour org admin
GitHub and integrationsYour org admin

If Included does not match your agreement, contact your operator or Help & support — org admins cannot edit contracts in the dashboard.

Console vs dashboard

SurfaceAudienceScope
DashboardOrg admins and membersOne organization — people, models, budgets, repos
ConsolePlatform operatorsAll organizations — plans, capacity, provisioning, audit
LayerSet inWhat it means for you
Plan / included allowanceConsoleShows as Included on Usage
Org policyDashboardMembers, Model control, budgets
Your workIDE / CLI / cloudRuns inside both layers

Org admins narrow models and spend in the dashboard; they cannot exceed what Console entitlement allows.

What operators do here

Platform operators use Console for commercial and cross-customer work. Customer admins use the linked dashboard pages for day-to-day org management.

Clients (organizations)

Each client is a customer organization on the platform. Operators use Console to:

  • See org status, plan, and usage against entitlement
  • Adjust capacity when agreements change
  • Support customer admins during rollout or incidents
  • Manage platform-level people records tied to the org

Plans and platform controls

Operators align commercial plans with what org admins see in Settings and Usage. Org admins then choose models and budgets inside that ceiling via Model control and Usage.

In practice

Pick the row that matches your role.

You are…You want to…Go to
Org adminSee spend vs planUsageIncluded vs On-demand
Org adminChange who can invite or model accessDashboard Settings and Members
Org adminUnderstand why allowance looks wrongAsk your operator — entitlement is set in Console
Platform operatorOnboard a new customer orgOnboard a new organization
Platform operatorChange plan or monthly allowanceContracts & capacity
Platform operatorReview platform auditGovernance

For organization admins

You do not need Console access for normal work. After your org is provisioned, focus on the dashboard:

  1. Confirm Included on Usage

    Open Usage and verify Included matches your agreement after onboarding.

  2. Invite your team

    Add members and roles in Members.

  3. Connect GitHub

    GitHub is required for cloud runs and automations.

  4. Set internal policy

    Model control and Usage budgets — at or below plan entitlement.

  5. If entitlement looks wrong

    Contact your operator or Help & support — do not expect a Console login.

See Dashboard overview for the full first-week checklist.

Onboard a new organization

Platform operators only — customers receive access through the dashboard after this handoff.

Operators follow a simple pattern; customer admins finish setup in the dashboard.

  1. Create the organization

    Add the customer as a client in Console with the right org record.

  2. Set plan and capacity

    Define plan, included monthly allowance, and limits (including cloud and automation where applicable). See Contracts & capacity.

  3. Invite the customer admin

    Add the customer's primary admin so they can sign in to the dashboard.

  4. Verify entitlement

    Confirm the org's Usage page shows the correct Included bucket and cloud runs are not blocked by entitlement.

  5. Hand off to the customer

    Direct the admin to connect GitHub, configure cloud agent setup, and complete first-week dashboard setup.

Staged rollout

Operators set the ceiling in Console; customer admins tune policy inside it. Start with one team and one repo on GitHub before org-wide automations.

Who has access

Note

Console requires a platform operator role. Most organization admins only see the dashboard. After sign-in, users with platform access go to the operator console; everyone else goes to the dashboard.

RoleConsole access
Platform owner / adminFull — clients, contracts, governance
Platform supportRead-heavy — clients, observability, support
Org adminNone — uses dashboard only
Org memberNone
Settings vs Console

Dashboard Settings governs your org. Console governs entitlement and platform operations — not day-to-day member invites or model pickers.

Questions about the Console?

QuestionAnswer
Do I need Console access?Usually no — org admins use the dashboard
Where is my plan allowance set?Console → shows as Included on Usage
Can I invite users from Console?No — use Members in the dashboard
Who onboarded our org?Platform operator — see Contracts
Support accessed our org?Audited sessions — Governance
Something broken in the product?Troubleshooting then Help